Within Germany

We deliver within 3 days of order confirmation via DHL. Shipping is free, with no minimum order value.

Austria and Switzerland

Shipping costs €4.95, and is free for orders of €40 or more.

Rest of the EU and the United Kingdom

Shipping costs €4.95, and is free for orders of €40 or more.

30-DAY MONEY-BACK GUARANTEE

If you are not satisfied with our products, you will receive a refund of your purchase price up to 30 days after receiving your BEAUTIFULSCENTS Uplifting Moodsprays. Simply write a short email stating the reason to stefanie@beautifulscents.com and we will initiate the next steps.

Right of withdrawal (Widerrufsrecht)

You have the right to withdraw from this contract within one month without giving any reason. The withdrawal period is one month from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (BEAUTIFULSCENTS - Paavo Commerce GmbH, Trogerstraße, 17a, 81675 München, Germany, shop@beautifulscents.com, Phone: 089-21529336) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

– To BEAUTIFULSCENTS - Paavo Commerce GmbH, Trogerstraße, 17a, 81675 München, Germany, shop@beautifulscents.com

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following
goods (*)/for the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

Return labels
Without prejudice to your statutory rights, we provide you with free return labels for your return. We will send you the return label by email. You can drop off the return at a parcel shop of the respective carrier in Germany.