Terms of service
General Terms and Conditions
1. SCOPE
The following General Terms and Conditions (AGB) apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that can be attributed neither predominantly to their commercial nor to their self-employed professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its commercial or self-employed professional activity.
2. CONTRACTING PARTY, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with BEAUTIFULSCENTS - Paavo Commerce GmbH.
By listing the products in the online shop, we make a binding offer to conclude a contract for these items. You can first place our products in the cart without obligation and correct your entries at any time before submitting your binding order, by using the correction tools provided and explained for this purpose in the ordering process. The contract is concluded when you accept the offer for the goods in the cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. CONTRACT LANGUAGE, STORAGE OF THE CONTRACT TEXT
The language(s) available for the conclusion of the contract: German
We store the contract text and send you the order data and our AGB in text form. For security reasons, the contract text is no longer accessible via the internet.
4. DELIVERY CONDITIONS
In addition to the stated product prices, shipping costs may apply. Further details on any shipping costs can be found in the offers.
We deliver by shipping only. Unfortunately, it is not possible to collect the goods in person.
5. PAYMENT
In principle, the following payment methods are available in our shop:
Prepayment
If you select prepayment as the payment method, we will give you our bank details in a separate email and deliver the goods once payment has been received.
Cash on delivery
You pay the purchase price directly to the delivery person. No additional costs apply for this.
Credit card
By placing the order, you provide your credit card details. Your card will be charged immediately after the order is placed.
SEPA direct debit
By placing the order, you give us a SEPA direct debit mandate. We will inform you of the date of the account debit at least one banking day in advance (so-called pre-notification). A banking day is every working day except Saturdays, nationwide statutory public holidays, and December 24 and 31 of each year. The account is debited before the goods are shipped.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process.
PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal services. Unless otherwise stated below, payment via PayPal Plus does not require registration with PayPal. You will receive further information for the respective payment option and during the ordering process.
PayPal
To pay the invoice amount via the PayPal payment option, you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been shipped.
Direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment instruction, you give PayPal a direct debit mandate. PayPal will inform you of the date of the account debit (so-called pre-notification). The account is debited before the goods are shipped.
Purchase on account via PayPal
Purchase on account via PayPal requires an address and credit check and is made directly to PayPal.
Sofort by klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after the order is placed. You will receive further information during the ordering process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M (“giropay” or “paydirekt”), we offer the payment methods giropay and paydirekt.
giropay
To pay the invoice amount via giropay, you must have a bank account enabled for online banking, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after the order is placed. You will receive further information during the ordering process.
paydirekt
To pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, be registered with paydirekt, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg (“Amazon”), you must be registered with Amazon, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out within one banking day after the order is placed. A banking day is every working day except Saturdays, nationwide statutory public holidays, and December 24 and 31 of each year. You will receive further information during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is available to consumers only. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information for the respective payment option and during the ordering process.
Purchase on account via Klarna
The invoice amount is due 14 days after shipment of the goods and receipt of the invoice.
Klarna credit card
During the ordering process, you provide your credit card details. Your card will be charged by Klarna immediately after the order is placed. No address and credit check takes place.
Klarna direct debit
You give Klarna a SEPA direct debit mandate. Klarna will inform you of the date of the account debit (so-called pre-notification). The account is debited after the goods have been shipped.
Installment purchase via Klarna
You can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The minimum installment is 6.95 euros.
Invoice
The invoice amount is due by bank transfer to our bank account 14 days after receipt of the invoice and the goods. We reserve the right to offer purchase on account only after a successful credit check.
6. RETENTION OF TITLE
The goods remain our property until full payment has been made.
7. WARRANTY AND GUARANTEES
Applicability of the statutory warranty law
Unless expressly agreed otherwise below, the statutory warranty law applies.
The following limitations and shortened periods do not apply to claims based on damages caused by us, our legal representatives or vicarious agents
* in the event of injury to life, body or health
* in the event of intentional or grossly negligent breach of duty as well as fraudulent intent
* in the event of breach of material contractual obligations, the fulfillment of which makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely (cardinal obligations)
* within the scope of a guarantee promise, where agreed, or
* where the scope of application of the Product Liability Act (Produkthaftungsgesetz) is opened.
Limitations for consumers
For the purchase of used goods by consumers: if the defect occurs after one year from delivery of the goods, warranty claims are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the respective product and on special information pages in the online shop.
8. LIABILITY
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
* in the event of injury to life, body or health,
* in the event of intentional or grossly negligent breach of duty,
* in the case of guarantee promises, where agreed, or
* where the scope of application of the Product Liability Act (Produkthaftungsgesetz) is opened.
In the event of a breach of material contractual obligations, the fulfillment of which makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely (cardinal obligations), through slight negligence on the part of us, our legal representatives or vicarious agents, liability is limited in amount to the damage that was foreseeable at the time the contract was concluded and that must typically be expected to occur.
Otherwise, claims for damages are excluded.
9. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. Consumers have the option of using this platform to resolve their disputes.
We are obliged to participate in dispute resolution proceedings before a consumer arbitration board for the settlement of disputes arising from a contractual relationship with a consumer or concerning whether such a contractual relationship exists at all. The competent body is the Universal Arbitration Board of the Federal Government at the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de [https://www.verbraucher-schlichter.de ]. We will participate in a dispute resolution proceeding before this body.
AGB created with the Trusted Shops [https://legal.trustedshops.com/] legal text generator in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].
1. SCOPE
The following General Terms and Conditions (AGB) apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that can be attributed neither predominantly to their commercial nor to their self-employed professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its commercial or self-employed professional activity.
2. CONTRACTING PARTY, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with BEAUTIFULSCENTS - Paavo Commerce GmbH.
By listing the products in the online shop, we make a binding offer to conclude a contract for these items. You can first place our products in the cart without obligation and correct your entries at any time before submitting your binding order, by using the correction tools provided and explained for this purpose in the ordering process. The contract is concluded when you accept the offer for the goods in the cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. CONTRACT LANGUAGE, STORAGE OF THE CONTRACT TEXT
The language(s) available for the conclusion of the contract: German
We store the contract text and send you the order data and our AGB in text form. For security reasons, the contract text is no longer accessible via the internet.
4. DELIVERY CONDITIONS
In addition to the stated product prices, shipping costs may apply. Further details on any shipping costs can be found in the offers.
We deliver by shipping only. Unfortunately, it is not possible to collect the goods in person.
5. PAYMENT
In principle, the following payment methods are available in our shop:
Prepayment
If you select prepayment as the payment method, we will give you our bank details in a separate email and deliver the goods once payment has been received.
Cash on delivery
You pay the purchase price directly to the delivery person. No additional costs apply for this.
Credit card
By placing the order, you provide your credit card details. Your card will be charged immediately after the order is placed.
SEPA direct debit
By placing the order, you give us a SEPA direct debit mandate. We will inform you of the date of the account debit at least one banking day in advance (so-called pre-notification). A banking day is every working day except Saturdays, nationwide statutory public holidays, and December 24 and 31 of each year. The account is debited before the goods are shipped.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process.
PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal services. Unless otherwise stated below, payment via PayPal Plus does not require registration with PayPal. You will receive further information for the respective payment option and during the ordering process.
PayPal
To pay the invoice amount via the PayPal payment option, you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been shipped.
Direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment instruction, you give PayPal a direct debit mandate. PayPal will inform you of the date of the account debit (so-called pre-notification). The account is debited before the goods are shipped.
Purchase on account via PayPal
Purchase on account via PayPal requires an address and credit check and is made directly to PayPal.
Sofort by klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after the order is placed. You will receive further information during the ordering process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M (“giropay” or “paydirekt”), we offer the payment methods giropay and paydirekt.
giropay
To pay the invoice amount via giropay, you must have a bank account enabled for online banking, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after the order is placed. You will receive further information during the ordering process.
paydirekt
To pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, be registered with paydirekt, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg (“Amazon”), you must be registered with Amazon, identify yourself with your access data, and confirm the payment instruction. The payment transaction is carried out within one banking day after the order is placed. A banking day is every working day except Saturdays, nationwide statutory public holidays, and December 24 and 31 of each year. You will receive further information during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is available to consumers only. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information for the respective payment option and during the ordering process.
Purchase on account via Klarna
The invoice amount is due 14 days after shipment of the goods and receipt of the invoice.
Klarna credit card
During the ordering process, you provide your credit card details. Your card will be charged by Klarna immediately after the order is placed. No address and credit check takes place.
Klarna direct debit
You give Klarna a SEPA direct debit mandate. Klarna will inform you of the date of the account debit (so-called pre-notification). The account is debited after the goods have been shipped.
Installment purchase via Klarna
You can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The minimum installment is 6.95 euros.
Invoice
The invoice amount is due by bank transfer to our bank account 14 days after receipt of the invoice and the goods. We reserve the right to offer purchase on account only after a successful credit check.
6. RETENTION OF TITLE
The goods remain our property until full payment has been made.
7. WARRANTY AND GUARANTEES
Applicability of the statutory warranty law
Unless expressly agreed otherwise below, the statutory warranty law applies.
The following limitations and shortened periods do not apply to claims based on damages caused by us, our legal representatives or vicarious agents
* in the event of injury to life, body or health
* in the event of intentional or grossly negligent breach of duty as well as fraudulent intent
* in the event of breach of material contractual obligations, the fulfillment of which makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely (cardinal obligations)
* within the scope of a guarantee promise, where agreed, or
* where the scope of application of the Product Liability Act (Produkthaftungsgesetz) is opened.
Limitations for consumers
For the purchase of used goods by consumers: if the defect occurs after one year from delivery of the goods, warranty claims are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the respective product and on special information pages in the online shop.
8. LIABILITY
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
* in the event of injury to life, body or health,
* in the event of intentional or grossly negligent breach of duty,
* in the case of guarantee promises, where agreed, or
* where the scope of application of the Product Liability Act (Produkthaftungsgesetz) is opened.
In the event of a breach of material contractual obligations, the fulfillment of which makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely (cardinal obligations), through slight negligence on the part of us, our legal representatives or vicarious agents, liability is limited in amount to the damage that was foreseeable at the time the contract was concluded and that must typically be expected to occur.
Otherwise, claims for damages are excluded.
9. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. Consumers have the option of using this platform to resolve their disputes.
We are obliged to participate in dispute resolution proceedings before a consumer arbitration board for the settlement of disputes arising from a contractual relationship with a consumer or concerning whether such a contractual relationship exists at all. The competent body is the Universal Arbitration Board of the Federal Government at the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de [https://www.verbraucher-schlichter.de ]. We will participate in a dispute resolution proceeding before this body.
AGB created with the Trusted Shops [https://legal.trustedshops.com/] legal text generator in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].